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Refund & Returns Policy
We want you to be fully satisfied with your purchase from Idy V. Fit Naturals.
Returns
You have 14 days from the date you receive your order to request a return.
To be eligible for a return, the item must:
- Be unused and unopened
- Be in its original packaging
- Be accompanied by proof of purchase
Please note that health, hygiene and consumable products, including food supplements and personal care products, cannot be returned once opened.
Refunds
Once your returned item has been received and inspected, we will notify you of the outcome of your refund request.
If approved, your refund will be processed to the original payment method within a reasonable timeframe.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery and provide photographs where applicable.
Contact
For all return and refund enquiries, please contact:
Legal Business Information
IDY V. FIT NATURALS LTD
Company No. 16518691
Registered in England and Wales
Registered office: 6 Rowland Road, Leeds, LS11 6ED, United Kingdom
Email: idyvfitnaturals@gmail.com
Phone: +44 7516 968609